55%
of
leaders
say
they’re
concered
about
having
enough
talent
to
fill
roles
in
the
year
ahead
as
AI
skills
become
more
relevant
than
ever
before,
new
study
finds.
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|
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Images
Today’s
winners
are
learning
how
to
leverage
artificial
intelligence
to
stay
competitive
and
relevant
—
employees
and
businesses
alike.
“AI
is
not
going
to
replace
you.
You’re
going
to
be
replaced
by
someone
who
uses
AI
to
outperform
you,”
said
Laurence
Liew,
director
for
AI
Innovation
at
AI
Singapore,
during
a
panel
discussion
at
Salesforce’s
World
Tour
Essentials
event
in
Singapore.
While
a
lot
of
professionals
(45%)
worry
AI
will
replace
their
job,
the
majority
(55%)
of
leaders
are
concerned
about
a
lack
of
talent
to
fill
roles,
according
to
the
2024
Microsoft
Work
Trends
Index.
71%
[of
leaders]
say
they’d
rather
hire
a
less
experienced
candidate
with
AI
skills
than
a
more
experienced
candidate
without
them.2024
Microsoft
Work
Trends
Index
There
is
a
dearth
of
talent,
and
consequently
a
huge
opportunity
for
people
who
can
learn
AI
skills,
with
as
many
71%
of
corporate
leaders
saying
they’d
prefer
a
less
experienced
candidate
with
AI
skills
over
a
more
experienced
one
without
them,
according
to
the
report.
While
AI
has
been
the
talk
of
the
town
ever
since
the
launch
of
OpenAI’s
ChatGPT
in
November
2022,
big
companies
have
been
slow
to
integrate
the
technology
and
help
upskill
their
talent
pools.
There
is
a
gap
in
the
modern
workplace
between
what
appears
necessary
and
what
is
seemingly
feasible.
While
79%
of
executives
believe
their
company
should
adopt
AI
to
stay
competitive,
the
pressure
to
generate
immediate
returns
on
investment
has
slowed
AI
transition,
according
to
the
Microsoft
study.
As
a
result,
employees
around
the
world
are
taking
matters
into
their
own
hands,
learning
to
use
AI
tools
on
their
own.
While
upskilling
on
AI
at
home
can
lead
to
a
competitive
edge,
it
also
poses
a
few
problems.
The
risks
of
self-learning
AI
Experts
say
one
of
the
biggest
issues
with
upskilling
on
AI
at
home
is
that
many
people
don’t
know
how
to
do
it
safely
and
effectively.
To
the
naked
eye,
there
are
many
“free”
AI
resources
online
such
as
ChatGPT
and
other
tools
using
large
language
models
(LLMs),
but
experts
say
these
tools
aren’t
actually
free.
LLMs
are
algorithms
that
can
identify,
summarize,
translate,
forecast,
and
produce
information
by
employing
huge
datasets.
“There’s
nothing
free
in
this
world.
Your
data
is
the
commodity
that
you
are
trading,”
Liew
said.
“You
should
not
be
using
your
company
data
or
any
of
your
own
personal
data
[when
using
free
online
AI
tools].”
Doing
so
can
put
sensitive
personal
or
company
data
at
risk.
Part
of
upskilling
on
AI
tools
is
learning
how
to
do
so
safely
and
effectively.
The
must-have
AI
skill
The
top
skill
to
learn
today
is
communicating
effectively
with
existing
AI-powered
LLMs,
according
to
Liew.
Open
AI’s
ChatGPT,
Microsoft’s
Copilot
and
Google’s
Gemini
employ
LLMs.
You
have
to
give
the
AI
a
lot
of
context
—
treat
AI
like
a
very
hardworking
intern
that
will
make
mistakes
occasionally.Laurence
LiewDirector
for
AI
Innovation
at
AI
Singapore
“People
use
ChatGPT
wrongly
—
because
it
looks
exactly
like
Google
search,”
Liew
told
CNBC
Make
It.
When
working
with
an
LLM,
the
key
is
to
be
specific
in
your
prompts.
“You
have
to
give
the
AI
a
lot
of
context
—
treat
AI
like
a
very
hardworking
intern
that
will
make
mistakes
occasionally
…
If
you
think
about
it,
if
you’re
[asking]
an
intern
to
do
something,
it
won’t
be
one
sentence.
The
intern
would
probably
be
scratching
their
head
on
what
to
do,”
he
said.
The
best
way
to
upskill
on
AI
tools
at
home
is
to
use
them,
according
to
Liew.
Through
practice,
you
can
learn
how
to
feed
the
LLM
more
descriptive
prompts
that
will
help
generate
your
desired
outcome.
“You
still
need
to
know
[your
domain]
very
well
[but]
the
mundane
part
of
looking
through
20
files
is
now
done
by
the
AI
system
—
imagine
when
you
can
turn
around
[work]
at
that
kind
of
speed
—
the
type
of
transformation
that
can
happen,”
Liew
said.
Although
AI
tools
may
still
seem
foreign,
by
next
year,
“it
will
be
like
knowing
how
to
use
your
spell-checker
in
Microsoft
Word,”
Liew
said.
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